workorder 2659

by Computer Repair on April 12, 2017

03-17-17 08:30 CALL LOG

Client reports unable to print to EPSON wireless printer on LAN.
Client reports HP Color Laserjet displays error code on control panel.

RESULTS:

Reconfigured printer to local area network and altered workstation to new
printer configuration.

Contacted HP technical support. Verified hardware failure under product warranty.
HP is shipping replacement printer to resolve issue.

03-17-17 ticket closed

Previous post:

Next post: