Get Help With Any Computer Repair Issue
Call (415) 479-4548
For hassle-free, fast computer repair, plus any technical support you need in Marin, call me: Ted Potter. You get my 30+ years providing local computer repair and technical support services. I solve most computer related problems in under an hour; either over the phone, or at your home or office.
Call me and get a real human who actually LISTENS to understand exactly what you want to accomplish. Once I understand your goals and frustrations, I can usually recommend the most sensible way to reach your goal. I also help with training or whatever you need to get technology working for you.
Here’s what you can count on from me:
- My personal service (not staffed or outsourced)
- Total engaged listening, so I really get what you want and need
- Strategic suggestions for the shortest and most economical path to success
- I do what I say I will do.
- House calls and office calls when they help you get your goals met
- Deep and current knowledge of most things technical
- Super reasonable cost with zero risk (see terms tab)
My clients keep coming back for decades. (See the client video testimonials below.) I provide phone support, remote support and fast reliable technical support for all your devices. From desktop to laptop to tablets and beyond. Serving Marin since 1994 you can depend on me to tell you the truth. This is what one client had to say about my service:
Dear Ted – Thanks very much for your valuable and effective advice – you recommended replacing my cable router/modem and once that was accomplished all the other parts of my network began to behave. Best regards,
Tami and I would like to thank you for all the time and effort you put in repairing our computer.
Your courteousness, knowledge,and ability to correct all the problems was beyond our expectations.
Your cost was very reasonable and there were no delays on your part.I would highly recommend you to anyone that needs to have attention given to their home or laptop needs.
Thanks again Ted. You are our guy from now on.
Denny and Tami, Novato
Thanks for the great service, Ted. You were on time, answered all my questions, got more done than I thought possible, and did it all in a flash. Plus your hourly rate was super reasonable, and you undercharged me based on the time you spent. Great service! Thanks very much. Candace H
For the record, I would like to add to the accolades. Attesting to your fabulous knowledge of computers and stuff. Not only that, you are absolutely affordable and it is a delight to have you over the office to work on my computer and to converse with you about the joys of putting me back in business and that joy resonates and radiates all over and, it is another joy to have you in the neighborhood.Thanks for all!!!!!!!!!
On February 26, 2016, a friend highly recommended Ted Potter for a problem we were experiencing with our laptop. He was over the very next day, prompt, well dressed, and genuinely concerned about our issue. After talking about the problem, he said there was nothing he could do since the problem was on the Microsoft side, all the while keeping cool and collected. As we were saying goodbye and thank you, this young man refused to take any money despite the fact he traveled to our house, spent 30 minutes reviewing the issue, and making recommendations.
It is rare these days to come in contact with someone as selfless as Ted. We followed his directions, didn’t get all frustrated and the problem has resolved just as he said it would.
Thank you Ted for being so honest, and making the whole incident interesting and fun. We would recommend this fine young man to any of our friends in need of computer services.
Thank you, Ted!
Elizabeth and Mark
San AnselmoTed was more than excellent. He was patient and attempted to walk us through
what appeared to be the problem. The issue turned out to be a replacement of
the router. He returned immediately to install the router and offered his services
should we need follow up. A very, very nice guy!!!Thank you and would recommend Ted without hesitation. Carmelita and Bill Ellis
– Carmelita and Bill Strawberry January 2016
Hi Ted, Thank you very much for helping me to set up the new printer for my computer.
Once again you showed me how little I know about computers and how good you are. The last time you were here it was because my old computer died and you were able to transfer all the data from the old drive to the new one. You’re the best!– Paul Kentfield November 2015
“Hi Ted.Thank you once again for your remote control rescue….Solving my computer problems over the phone. You saved me From committing harakiri in frustration!!!”
– Rosemary Novato June 2015
“Recently I purchased a new Toshiba laptop, my old one having completely stopped working. Just before I bought the new laptop, I managed to erase the 4500 songs I had on my IPOD Classic. My only hope was to retrieve the information from the “iffy” hard drive that I removed from my old computer. So I called Ted Potter in a bit of a panic … to please please please help me restore my Ipod. Ted was smart, kind, patient and very generous with his help. He helped me to restore my files! Ah … I might also add that the Geek Squad told me it “couldn’t be done,” and Staples wanted to charge over $200. So, many blessings to Ted Potter and Tech Marin … Ted is a treasure!” – Sharon S. San Rafael“Ted Potter is someone whose computer expertise and kindness I know I can always rely on. I would highly recommend him to individuals who, like myself, from time to time, require professional, friendly and affordable IT support.” – Catherine P, Larkspur
“They call me Tech Marin.” and I take personal pride in helping you when others fail. Let’s talk today! – Ted Potter (415) 479-4548
I never worked for the Geek Squad, but I’ve been a geek all my life.
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